The Right Hand of Your IT
Axians ICT CZ, s.r.o.
615 00 Brno-Židenice
24/7 or by individual agreement
+420 530 500 484
We handle your incidents and requests with the aim of restoring your users’ working or server environment as quickly as possible. Our service desk provides you with proactive support and monitoring of your IT environment.
Our services also include vendor management and coordination including process setup, SLAs and support contracts. You can leave related steps and tasks to our team and focus on your core business priorities. With the knowledge of certainty and quality assurance.
You will have direct access to the experience and know-how of certified professionals who understand your industry and can help you respond to changing business conditions, whether they are planned or critical in nature. We tailor our services to meet your exact needs and support you and your business objectives both remotely and on-site.
Your benefits with Axians:
- Service desk as a single point of contact with support in Czech and 24/7 availability
- Proactive monitoring with alerts
- Incident management and reporting
- Individual SLAs completely tailored to your needs
- Expert knowledge of our certified specialists at your fingertips at any time
- Flexible support packages